How to manage your card or cancel

Update payment details or cancel your subscription through Stripe's secure customer portal — RideLogger never stores your card number itself.

Steps

1. Go to ⚙️ Settings and scroll to 💳 Billing & Subscription.
2. Click "Manage Billing — card, invoices, cancel". [BLOCKED: no live screenshot — this button only renders once the tenant has a Stripe customer ID (b.stripeCustomerId in app.js), which only exists after subscribing at least once. The TEST tenant used for this review is still on its free trial, so the button isn't present to screenshot; confirmed the exact condition and label from source instead. If billing is active but was set up manually (no Stripe customer, "billed by invoice"), this button is replaced with a support@theridelogger.com mailto link for billing questions instead.]
3. You're taken to Stripe's customer portal (via the createPortalSession callable), where you can update your card, view invoices, or cancel.
4. Changes made there sync back to RideLogger automatically.

Who can do this

Admins only (the button only appears once a Stripe customer record exists — i.e., after you've started a subscription at least once).

Notes

• Changed your mind after cancelling? A "Cancellation scheduled" banner appears with an "Open Manage Billing below and resume the subscription" prompt — the subscription stays active until the scheduled date, then the schedule becomes read-only.
• Cancelling stops future billing; see What happens when your trial ends for what read-only access looks like after a subscription lapses.