About the program
These text messages are sent by RideLogger, a senior-transportation scheduling service operated by mpwsproductionsllc LLC (also referred to as "MPWS Productions"). Senior living and assisted living facilities use RideLogger to coordinate resident transportation, and RideLogger sends transactional, ride-related text messages only on the facility's behalf — never marketing or promotional content. Every message identifies "RideLogger" as the sender. There are two kinds of message:
- Resident ride reminders — a resident (or their family member) receives a reminder of that resident's own upcoming scheduled ride: date, time, destination, and the time to be ready for pickup.
- Driver pickup notifications — a facility driver receives the details of a trip assigned to them so they don't have to keep checking the schedule.
How you opt in
Consent is collected in person by facility staff. When a resident or their authorized family member agrees to receive ride text messages, a staff member records that consent in RideLogger by enabling text reminders on the resident's record. Drivers opt in the same way through their facility. No text messages are sent to anyone whose consent has not been recorded.
Verbal consent script
Because consent is obtained in person, this is the exact script a staff member reads to the resident (or their authorized family member) before enabling text reminders:
"Our facility uses RideLogger, operated by mpwsproductionsllc LLC, to schedule your transportation. Would you like to receive text-message reminders about your rides — the date, time, destination, and when to be ready? These reminders are sent by RideLogger on our behalf. Message frequency varies, and message and data rates may apply. You can reply STOP at any time to stop the texts, or HELP for help. Agreeing is not required to receive transportation. May I turn on RideLogger text reminders for your mobile number ending in [last 4 digits]?"
The person must say yes before staff enable reminders. Drivers are asked the same way for their own pickup notifications.
Message frequency
Message frequency varies and depends on how many rides a resident or driver has scheduled — typically a small number of messages around each trip. RideLogger does not send recurring campaigns or bulk broadcasts.
Cost
Message and data rates may apply, depending on your mobile carrier and plan. RideLogger does not charge recipients for text messages.
Text messaging is available to U.S. and Canadian mobile numbers only.
How to opt out or get help
- Reply STOP to any message to unsubscribe. You will receive one confirmation message and then no further texts.
- Reply HELP for help, or contact your facility's transportation coordinator or support@theridelogger.com.
- You can also ask any staff member at your facility to turn off text reminders on your record.
Privacy
Mobile phone numbers and text-messaging opt-in consent are collected solely to send the ride-related notifications described above. No mobile information — including phone numbers and opt-in consent — is sold, rented, or shared with third parties or affiliates for marketing or promotional purposes. Information may be shared only with service providers that help operate the messaging (for example, our SMS carrier) strictly to deliver these messages. For full details, see our Privacy Policy and Terms of Service.
Contact
RideLogger is operated by mpwsproductionsllc LLC. Questions about text messaging? Email support@theridelogger.com.
Last updated: July 10, 2026.